Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information, and other details you provide when requesting a quote, making a purchase, or contacting us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform information, as well as other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on the site, and interactions with content.

2. How We Collect Information

We collect information in the following ways:

Direct interactions: You may provide us with personal data by filling out forms on our website, placing an order, or corresponding with us by phone, email, or otherwise.
Automated technologies: We may automatically collect information through cookies, server logs, and similar technologies when you interact with our website. This helps us improve your experience and understand how our site is used.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To process orders and provide our products and services.
To respond to inquiries, comments, and customer service requests.
To improve the functionality and performance of our website.
To personalize your experience and provide you with tailored content, offers, and recommendations.
To process payments and prevent fraud.
To send you promotional emails, newsletters, or other marketing materials (you can opt-out at any time).
To comply with legal obligations and resolve any disputes.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure servers. However, please note that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, shipping companies, email service providers).
Legal Obligations: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize you when you return. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: If any of your personal data is incorrect or incomplete, you can request to have it updated.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Opt-out: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise your rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 16, we will take steps to delete such information.

9. Third-Party Websites

Our website may contain links to third-party websites or services that are not controlled by Southport Shutters. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Effective Date." Please check this page periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Southport Shutters

Email: support@southportshutter.co.uk